Showing Tag: "words" (Show all posts)

Speak to Heart

Posted by Richard Galbraith on Friday, September 22, 2017, In : Human Unity 


 Nelson Mandela wasn’t talking about choosing between English, French and Spanish. What matters when you are trying to convince someone to do something is choosing your words so that connect to the other person’s experiences and emotions.

Giving clear instructions of how to do something will connect with a person’s intellect and transfer knowledge, but it won’t motivate him to actually follow those instructions.


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It’s important for us to pause for a moment and make sure that we're talking with each other in a way that heals, not a way that wounds. - Barack Obama

Posted by Richard Galbraith on Wednesday, July 20, 2011, In : Quote & Comment 

Just because our politicians aren't following their our advice during the discussions of economic issues, doesn't mean that we shouldn't.  It is exactly when we are addressing issues where any solution involves pain to at least some of the people involved that we should be most responsive to the views of others and most careful in our choice of words.
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